At casinoper, your privacy is not an afterthought โ it's a core part of how we operate. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use it, and the rights you have over your own information.
Last Updated: January 1, 2026 ยท Effective: January 1, 2026
Summary: casinoper collects personal data that is necessary to operate a licensed online gaming platform, verify your identity, process payments, and keep your account secure. We do not sell your personal data to third parties. We do not share your data with anyone except where required to deliver our services, comply with legal obligations, or protect the integrity of the platform. This policy applies to all users of casinoper.asia and is governed by the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy ("Policy") describes how casinoper ("casinoper", "we", "us", "our"), the operator of the online gaming platform at casinoper.asia, collects, uses, stores, and discloses personal information about you ("Player", "User", "you") when you access or use our platform, register an account, make deposits or withdrawals, participate in games or promotions, or contact our support team.
casinoper is committed to protecting the privacy and personal data of all Filipino players in accordance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. By using the casinoper platform, you consent to the collection and use of your personal data as described in this Policy.
This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference. If you do not agree with this Policy, you must not use the casinoper platform.
casinoper collects personal data through several channels: directly from you when you register or use the platform, automatically through your use of the platform, and from third-party service providers where necessary. The categories of personal data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie/photo for KYC | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | GCash number, PayMaya number, bank account details (BPI, BDO, Metrobank), transaction history | Deposits, withdrawals & AML checks |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, bonus usage | During platform use |
| Technical Data | IP address, device type, browser type, operating system, cookies, session tokens | Automatically on platform access |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact support |
casinoper does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and anti-money laundering compliance. We do not collect data relating to your racial or ethnic origin, political opinions, religious beliefs, or health information unless directly relevant to a responsible gaming assessment you have voluntarily initiated.
casinoper uses your personal data only for the purposes for which it was collected, or for compatible purposes that you would reasonably expect. The primary purposes for which we process your personal data are:
Under the Data Privacy Act of 2012, casinoper processes your personal data on the following legal bases:
casinoper does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers who process personal data on casinoper's behalf are required to enter into data processing agreements that obligate them to process your data only on casinoper's instructions, maintain appropriate security measures, and comply with applicable data protection laws.
casinoper uses cookies and similar tracking technologies on the casinoper.asia platform to ensure the platform functions correctly, to remember your preferences, and to analyze how players use the platform. The types of cookies we use are:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use certain features of the casinoper platform, including account login. casinoper does not use third-party advertising or behavioral tracking cookies.
casinoper retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general data retention periods are as follows:
Upon expiry of the applicable retention period, casinoper will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by casinoper. To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request":
casinoper will respond to all verified data privacy requests within thirty (30) calendar days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
casinoper implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While casinoper takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying casinoper immediately if you suspect unauthorized access to your account.
The casinoper platform is strictly intended for adults aged 21 years and older. casinoper does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register for or use the casinoper platform.
If casinoper discovers or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data in question, and forfeit any account balance in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child has registered on the casinoper platform, please contact us immediately at [email protected] so that we can take prompt action.
casinoper reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the casinoper platform and, where practicable, by sending an email notification to your registered email address.
The updated Policy will be effective from the date indicated in the "Last Updated" field at the top of this page. Your continued use of the casinoper platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We recommend that you review this Policy periodically to stay informed of how casinoper protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or casinoper's handling of your personal data, please contact our Data Protection Officer (DPO):
casinoper Data Protection Officer
Available Monday to Friday, 9:00 AM โ 6:00 PM PHT
Email: [email protected]
Subject Line: Data Privacy Request
For urgent account security concerns, our 24/7 live chat support is available within your casinoper account dashboard.
Six core principles that guide every data decision we make at casinoper โ because Filipino players deserve a platform they can genuinely trust.
casinoper is built on transparency, security, and respect for every Filipino player's personal data. Join over 500,000 players across Luzon, Visayas, and Mindanao who trust casinoper with their gaming experience. Register today โ it takes under two minutes. Must be 21+ to play.